Effective date: June 29, 2026 · Operated by Pixbit Labs · support@spawnpoint.host
By purchasing or using any Spawnpoint service, you agree to these Terms. If you do not agree, do not use the service.
Spawnpoint provides game server hosting (primarily Minecraft) on a rental basis. Plans differ by allocated memory, storage, and features as described at purchase. Resources are provided on a best-effort basis.
You are responsible for your account credentials and all activity under your account, and must provide accurate information. You must be at least 13, or have a parent/guardian's consent, to use the service.
You agree NOT to use your server or our network to:
We may suspend or terminate any server that violates this section, with or without notice depending on severity.
Each plan includes defined memory and storage. Sustained abuse of CPU, disk, or network beyond reasonable use may result in throttling, an upgrade request, or suspension. We'll make reasonable efforts to contact you first where practical.
Services are billed in advance on a recurring basis (monthly unless stated) and renew automatically until cancelled. Payments are processed by Stripe. Failure to pay may result in suspension and, after a grace period, deletion of the server and its data.
You may cancel anytime from your billing account. Cancellation stops future renewals; the server stays active until the end of the paid period. Refunds are governed by our Refund Policy below.
We may provide automated backups as a convenience, but you are responsible for maintaining your own backups of anything you care about. We are not liable for loss of world data, configurations, or other content.
We target high availability but do not guarantee uninterrupted service. The service is provided "as is" and "as available." Maintenance, hardware faults, network issues, and force-majeure events may cause downtime.
We may suspend or terminate service for violation of these Terms, non-payment, abuse, or legal requirement. On termination for cause, no refund is owed, and data may be deleted after any grace period.
To the maximum extent permitted by law, Pixbit Labs is not liable for any indirect, incidental, or consequential damages, or for lost data, profits, or revenue. Our total liability for any claim is limited to the amount you paid in the one (1) month preceding the claim.
We may update these Terms from time to time. Material changes will be posted here with a new effective date. Continued use after changes constitutes acceptance.
Questions: support@spawnpoint.host
Effective date: June 29, 2026 · Operated by Pixbit Labs · support@spawnpoint.host
If you're not satisfied, you may request a refund within 7 days of your initial purchase of a new service. Approved refunds are issued at 80% of the amount paid.
Why 80%? The retained 20% covers the non-refundable payment-processing fee (which is not returned to us when we refund you) plus the cost of provisioning your server. This lets us offer a genuine guarantee without losing money on every refund.
Email support@spawnpoint.host from the address on your account, or open a ticket in your billing dashboard, within the 7-day window, including your order number. We aim to process approved refunds within 5 business days.
Please contact us first — we're happy to help. Filing a chargeback without contacting us may result in immediate suspension of all your services and a permanent ban.
Effective date: June 29, 2026 · Operated by Pixbit Labs · support@spawnpoint.host
To create and manage your account and servers, process payments and send billing/account emails, provide support, secure our network, and send important service notices. We do not sell your personal information.
We share the minimum necessary data with providers that help us operate: Stripe (payments), Cloudflare (DNS/security), OVHcloud (edge network), and Resend (transactional email). We may also disclose information if required by law.
We keep account and billing records while your account is active and as required for legal/tax purposes. Server content is retained while active and for a short grace period after cancellation, then may be permanently deleted.
Email support@spawnpoint.host to access, correct, or delete your personal information. We may retain certain records to comply with legal obligations. Deleting your account results in loss of your servers and their data.
We use reasonable measures to protect your information, including encrypted connections and access controls, but no system is perfectly secure. The service is not directed to children under 13.
Privacy questions: support@spawnpoint.host
These policies are provided in good faith for a small hosting business. For questions, contact support@spawnpoint.host.